Customer Service
- Office hours 9-5 Monday to Friday
- Helpful in order to solve requests or problems
- Informative about the supply of goods and services
Collections
- Discussed with site for collections to take place weekly, fortnightly or monthly.
- Trained for cash handling
- Invoices and receipts are provided to site
Site Engineers
- Available 7 days a week
- On call throughout day
- Highly equipped with knowledge of faults
At PTS Amusements our mission is to make your experience as simple and stress free as possible. That is why our service and maintenance team is available seven days a week up till late at night. Once a fault is called in, the fault will have been fixed during the same day or first thing the next morning depending on demand. We pride ourselves on high quality service and the customer’s best interests are always put first.
Testimonials
"They promised the best deal and price. They delivered both"
Anna
5/5
“Fantastic Machines. Over the years we have developed a strong relationship.”
Bill
5/5
“Professional and are always quick to respond if you have any problems. Can’t complain”
Landlord Portaferry
5/5
“significant impact on our business in terms of profitability and satisfied customers”
Brian
5/5
“At first I was hesitant but when I got onto the phone with a member of staff I have never looked back.
Landlord Belfast
5/5